Thank you for shopping at Marcclaire.com! We want to ensure that your shopping experience with us is as smooth as possible. Please take a moment to review our Shipping & Handling Policy for important information regarding the processing and delivery of your orders.

Processing Time:

• Our inventory is based in Thailand. It typically takes us 2 to 3 business days to process and prepare your order for shipment. We work diligently to get your items sorted and ready to go.

Shipping Time:

• The delivery time varies based on your location:
  • On average, the shipping process takes 6 to 14 business days for the delivery to reach you.
  • Generally, it takes about 8 to 17 business days in total for both processing and shipping.
  • Please note that delivery times may be affected by holidays and other external factors.

Communication:

• If you have any questions or concerns about your order, feel free to reach out to us through the following channels:
  • Visit our Contact Us page on the website.
  • Send an email to support@marcclaire.com.
  • Use the chat box at the bottom of the screen for a quicker reply.

Response Time:

• We strive to respond promptly to all inquiries. If we are unable to address your chat immediately due to high demand, please leave your request in the chat box. We will follow up with an email update as soon as possible.

We appreciate your understanding and cooperation. Marcclaire.com is committed to providing you with high-quality products and excellent customer service. Thank you for being a valued customer!

Best Regards,

Marcclaire Team